A big thank you goes out to our employees who make it happen. It’s the reason we keep winning this award. Thank you to all of our customers. If you have not visited yet, come find out why your neighbors are buying and servicing their vehicles at Courtesy Car City!
See the full results of the qctimes.com Reader's Choice results right here
There are many reasons why a dealership is able to build customer loyalty. You have to have a good product, which we do. Kia, Nissan and Mitsubishi represent some of the most trusted brands in the world. Then you have to ensure the buying process is easy and productive. That takes great people who take pride in what they do, and also great systems to make it convenient and hassle-free. Our customers can research prices, payments, financing, and more online. You can basically buy your dream vehicle from your couch. Finally, as a locally owned business, we know what the community wants and will go the extra mile because we live here. The Quad Cities is our home, our customers are our neighbors.
We have employees that have been with us for over 25 years. Our whole staff from sales, service, leadership, and management have been helping our customers for many years and will continue to many years to follow. This allows our customers to contact us with the trust in knowing we will find them the right vehicle. After all, buying a vehicle can be stressful. Wouldn’t it be nice if all you did was just call the dealership and they took care of everything? That’s what we do for you.
Currently, we have a 4.7 out of 5 stars Google rating at our dealership, giving us the #1 ranking in the Quad Cities. A big reason is the quality of our service departments. Our Kia Service Department is typically in the top 10 in the country for Customer Satisfaction Index scores. We know what we are doing and get the job done right the first time.
32 years! We are locally owned and proud to support and sponsor many charitable organizations in the Quad Cities. This makes a difference as more big auto groups are buying up local businesses. Is all the money they make coming back to the community? Certainly not as much as someone who lives here. We support local businesses 100%, because it can only make our communities stronger.Here's what some our our customers are saying:
"Went to look at vehicles yesterday and came back again today. Was greeted by Joe Campagna & Tony L. They were very efficient and answered all of our questions Were not pushy as that is a turn off. They didn’t try selling us what they thought we should have but actually listened to us and we found the perfect vehicle. We will only be coming here because of the way They treated us and listened. Thank you both for everything. Look forward to working with only you guys now and ok the future."
"I had the best experience at Courtesy. Steve Paytash and Rich in the business office were so patient with me. Steve spent a lot of time making sure I found the right vehicle for me. Rich made sure I understood the lease requirements. Will definitely return. Highly recommend Courtesy."
"After buying my used Kia Sorento elsewhere & it soon after having issues that that dealership swore existed Courtesy Kia has been awesome! They have corrected ALL my cars issues & done awesome! From making sure I was in the loop, to getting warranty coverage, to making sure I had a vehicle for long term repairs."
"Bought a used van there and the transmission went out a week later. They really took good care of me with a loaner van and had a brand new transmission installed at no cost to me. Best dealership in town! Thanks Dennis."
"They are extremely sensitive to customers needs, and will work with you to get you a great car at a great price and payment. Their service department is top notch, not forcing you to do any service you cant afford. Steve Paytash is a wonderful salesman."
"I am pleased to say that our experience at your dealership was wonderful. Joe & Tony we’re both great to work with, very knowledgeable in our vehicle and all the extras we had never used before. They answered all our questions and if they didn’t know the answer they found out for us. We would definitely recommend you to our family and friends."
"The guys at Courtesy take such good care of me. I take my car there regularly. Even if my low tire light is on. They make sure my car is running good and safe to drive. We took my son's car there to be checked out. They treated him like they would treat their own kid. I'm very happy with courtesy." These are just a few of the many customers we deal with each and every day. We get a ton of repeat business and referrals and work very hard to earn your business!
Throughout it all, you can count on Courtesy Car City to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 2301 39th Ave Moline, Illinois, and a short drive away from Moline, IL, Rock Island, IL, Bettendorf IA and Davenport IA, and look forward to seeing you!